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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Culberson

July 12, 2024

5  out of  5 rating by Chris Culberson
"I was connected to Halle Allen @ the Luka Cline State Farm office. I explained that I had a "personal" situation going on and needed to try to get auto coverage for 2 vehicles, 2 Teen drivers and that I had a 3 yr. old accident and ticket within a day or two. When trying to come up with a solution to my situation, we had several calls and emails going back and forth. She listened thoroughly, gave quick responses, multiple options, looked for ways to give me the best coverage options, and suggestions to help get me the most available insurance coverage at the best available rate, until my accident and ticket roll off. Her follow-up was quick. Her Customer Service was great! Call "HALLE" @ State Farm (not Jake.... 😁)"
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Jack Harris

April 3, 2024

5  out of  5 rating by Jack Harris
"I had the pleasure of being helped by Josh and we found exactly what I was looking for ! Never enjoyed learning about policies until I got in touch with him. Thanks!"
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Gregg Harold

March 22, 2024

5  out of  5 rating by Gregg Harold
"Amanda He season was efficient and quick. Zero hassles in obtaining my policy. She was not at all pushy listened to what I needed and wanted. Thank you Amanda!"
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Thaneshia Turner

March 7, 2024

5  out of  5 rating by Thaneshia Turner
"Halle was so helpful and responsive with helping me get new car insurance and renters insurance. She was very professional and knowledgeable on policy details. She even sent me options regarding life insurance as well just for me to have options if I choose to change and update my life insurance!"
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C Dozier

February 22, 2024

1  out of  5 rating by C Dozier
"I used to have Michael, but unfortunately he no longer works there so, On February 1, 2024, I was assisted by Abbey, I have a printout of my original bill. However, on Feb. 1, Ms Abbey, took my payment for six months and we discussed that I was paying for 6 months and will pay the other in July 2024. After they took the payment, I received another bill, that was generated on Feb 4th, for additional money it showed that my insurance had doubled and I owed an additional $1,352. WHAT!! This can’t be true! According to my printout I paid for six months. I feel that because I paid the six month immediately they doubled the amount. I have not had any accidents, tickets or claims since I have been with this company. When I complained to Abbey with my concern, she was worried and asking, if I had the email that was sent out in December (I told her no, but, in fact I had a print out of the original six month bill. I do not want to work with Abbey any more, I made a call and had a new insurance company within 15 minutes and will pay a few dollars less than what was originally paid Feb 1st for six months. I cancelled State Farm insurance with the effective date of February 28th, I will no longer be with this company. I am prepared with documentation, if they don’t properly refund my money with the correct amount. In regards to Abbey she lost a client."
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Chase Weaver

January 30, 2024

5  out of  5 rating by Chase Weaver
"Amanda was absolutely amazing! She was extremely honest and transparent with everything I needed. My goal was to save money….she blew my old premiums out of the water! GO AMANDA!"
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January 25, 2024

5  out of  5 rating by J
"Halle! I cannot say enough nice things about her. She has went over and beyond to answer my questions and find the best rate for, not just my husband and myself, but our young driver as well. It doesn't matter how many questions I had or how many times I had her rework a policy, she did it with a smile in her voice and was always quick to remind me that she didn't mind helping. She is a gem! She is one of the biggest reasons we stayed with Stare Farm for our young driver."
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Sheri Williams

January 24, 2024

1  out of  5 rating by Sheri Williams
"Luka owns the building his office is in. He agreed to lease a suite to me back in October for March 1st when the current tenants lease was up. I had a complete knee replacement and was out of work until January 16th. He was aware of this. I called him this week to get the exact moving date so I could have flooring installed and painting done before moving my office to his and to finalize the paperwork. He then tells me he leased it to someone else!! I guess a handshake and commitment does not mean the same to him as it did to me. Back then I even offered the down payment to hold the suite and he told me that would not be necessary. He never called me to get the lease signed sooner or that someone else was interested. Today my search starts again but never again with Luka."
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Rick McElroy

January 23, 2024

5  out of  5 rating by Rick McElroy
"Mary was great, she was very knowledgeable and lead me thru the whole process without a hitch. Thanks!!"
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Jonathon Wall

January 19, 2024

5  out of  5 rating by Jonathon Wall
"Awesome Easy to work with and very knowledgeable. Great personality easy to talk to Thanks"
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Quitiana Mann

December 4, 2023

5  out of  5 rating by Quitiana Mann
"I had the pleasure of working with Halle! She was amazing and very attentive. She made the process very easy and pain-free. I would recommend Halle to anyone that is looking for coverage."
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Manuela Queliz

December 2, 2023

5  out of  5 rating by Manuela Queliz
"I worked with Halle to price shop car insurance and purchase a home policy. She knew how to provide me with the best coverage for my needs and compare to the coverage I previously had. She was attentive and worked efficiently. She turned my stressful problem into a great experience. I highly recommend working with Halle for your insurance needs."
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Jayson Brown

September 21, 2023

5  out of  5 rating by Jayson Brown
"Halle was EXCELLENT. She answered all my questions and concerns in a clear, precise, and detail manner. Anyone looking for a great customer service experience, reach out to Halle for your insurance needs. 10 out of 10 service."
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Natasha Almonor

September 8, 2023

5  out of  5 rating by Natasha Almonor
"Halle was amazing we got straight to the point. She answered all of my questions."
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Joseph Clark

August 30, 2023

5  out of  5 rating by Joseph Clark
"It was a pleasure working with Halle Allen. She provided prompt replies to my many text messages and fully answered my questions. She got me switched over to State Farm with ease. Thanks Halle!"
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Talaha Sessoms

August 23, 2023

5  out of  5 rating by Talaha Sessoms
"I had Halle Allen as my phone rep and she was very helpful. Her customer service was delightful and she was very patient. Thank you Halle!!"
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Lamisha Harris

August 23, 2023

5  out of  5 rating by Lamisha Harris
"Halle thank for everything you were very helpful I had no problems getting set up with my policy. Everything went smooth. Thank you 😊"
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ousainou faburay

August 21, 2023

5  out of  5 rating by ousainou faburay
"Your agent name, Halle Allen has been very helpful to me during the transfer of my home and car insurance policys to state farm. She is very knowledgeable and was able to help my family and I to save money by taking defensive driving and other relevant courses."
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paul small

August 11, 2023

5  out of  5 rating by paul small
"I had the pleasure of working with Aaron Riggins to complete my auto insurance. This was by far the best customer service I have reviewed in a very long time. My previous agent from a competitor carrier was a total embarrassment. Kudos to Aaron. Will definitely recommend your service to others."
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Tiffany Graham

August 10, 2023

5  out of  5 rating by Tiffany Graham
"I was helped by Halle Allen today who assisted me with getting my parents rental insurance for their new apartment. She was quick, efficient, and courteous."
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Amber Windsor

August 9, 2023

5  out of  5 rating by Amber Windsor
"Halle is my agent! Great communication, fantastic quotes and made changes to my policy, when I requested, ASAP! She is awesome! She’s helped me in so many ways! So grateful for her!"
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Renata Ares

August 8, 2023

5  out of  5 rating by Renata Ares
"Halle Allen has been helping us with an insurance matter. She has been patient, kind and has been doing everything in her power to assist us. We’ve been with State Farm for many years and I have nothing but praise for this company. I highly recommend Luka Cline and Halle for all your insurance needs."
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Chastity Black

August 1, 2023

5  out of  5 rating by Chastity Black
"Super Professional office & Team"
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Jd Jd

June 23, 2023

5  out of  5 rating by Jd Jd
"Chloe was my agent and she was amazing. She got us the best rates and was very knowledgeable with all of my questions."
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mark kronen

June 16, 2023

5  out of  5 rating by mark kronen
"I was helped by Chloe Earp. She is very pleasant, extremely knowledgably and patient. She helped me out quickly in a bind with my auto insurance policy and has helped me in bundling my home insurance. She has called me back when she said she would, quickly replies email communication and is very reliable. For easy going customer service and a reputable company, I highly recommend speaking with Chloe!"